PDA

View Full Version : Upgrading Broadband Provider (existing package)


laurentio
14th September 2008, 04:26 PM
Upgrading your Internet Package with the same provider:

What is upgrading?
Upgrading is when you increase your connection speed either with your current provider.

Why upgrade?
Better speed, new hardware (wireless) and in most of the cases lower cost per month.

Upgrading with your current ADSL broadband provider:
Contact your ADSL provider and request a change in your package (some providers may try to charge for this service - AOL for example and BT Broadband for the hardware). Refuse any extra costs and threaten them with migration to a different Broadband Provider that has better offers. (Do your homework in advance)

If threatening them doesn't help you still have 2 options. Migrate for real or give it another try again later on as some agents are better than others.

Your package will be upgraded with no downtime.

On most occasions you will not be breaking your contract by upgrading. However, some providers may start your minimum term contract again when you upgrade, so it always best to ask the terms of your contract first.